What this is
This is a small, independent resource for people doing NDIS support work on their own, the sole traders and independent support workers who carry all of their own admin. No jargon and no fluff, just clear answers on the apps, the shift notes and the day to day paperwork. I keep the prices and the facts current, and I tell you plainly where I have a stake in what I am writing about.
Who I am, and why you should read me carefully
I am Kim Matthews. I run two disability support businesses in Australia, and I am a parent of NDIS participants, so the paperwork side of this world is something I live with from both directions. A few years ago I got tired of watching good support workers lose their evenings to admin, so I built an app for it called Sparks Scribe.
That last part matters, so I will say it plainly and I will say it on every page: I make one of the apps I write about. When a guide here mentions Sparks Scribe, that is my product, and you should read my verdict on it knowing that. The way I try to earn your trust is by being honest about what Scribe does not do, by keeping every competitor fact limited to what that vendor states on its own public pages, and by never pretending a tool is right for you when it is not. If you want to look for yourself, Sparks Scribe's front door is sparkscribe.app.
The guides
Tracking support work expenses: the apps I would actually use (2026)
An honest founder's take for solo NDIS support workers on expenses, receipts and travel: who puts an expense and kilometres on the invoice, and where the receipts actually live.
Read more →Support worker apps that connect to Xero, sorted (2026)
An honest, founder-written look at which support worker apps actually connect to Xero, how each connection works, and what one person pays to reach it.
Read more →Staying compliant as an independent support worker: the apps that help (2026)
I run an NDIS provider and hire support workers. Here is what I would actually look for in an app to stay compliant on your own: incidents, restrictive practices, consent, risk and audit-readiness, compared honestly.
Read more →The apps that write NDIS shift notes with AI (2026)
An honest, founder's take on which NDIS apps really write your shift notes with AI: type or speak, a finished note in about 60 seconds, and a human check before it saves.
Read more →NDIS-coded invoicing for one person: the apps compared (2026)
A founder who both sends and receives NDIS-coded invoices compares six apps on support item codes, day and time rate variants, travel, expenses, custom codes and the PDF to plan managers.
Read more →Tracking kilometres and travel for support work (2026)
Written by someone who hires support workers: which apps keep a kilometre log, and which put a correct travel code and distance straight onto the invoice.
Read more →NDIS incident reporting apps for support workers (2026)
A founder who runs an NDIS provider on which apps actually capture an incident in real time, walk you through the next steps and keep a record that holds up, and what a solo support worker pays.
Read more →Service agreement apps for independent support workers (2026)
I hire support workers and I make one of these apps. Here is my honest read on which NDIS tools actually build the service agreement for you, and what a solo worker pays.
Read more →Rostering your own support-work shifts: the apps for one person (2026)
An NDIS provider's honest guide to rostering your own shifts as a solo support worker: which calendars are built for one person, which are agency tools for a team, and which turn your shifts into NDIS invoices.
Read more →Keeping NDIS client records in one place: the apps (2026)
A provider's honest take on where a support worker should keep client records, documents and receipts, and which apps keep the data in Australia.
Read more →Dictating support-work notes by voice: the apps that do it well (2026)
I hire support workers and read their notes. Here is what I would look at in an app that lets you speak a note instead of typing it, and which ones actually turn your voice into a finished note.
Read more →Best apps for independent NDIS support workers in Australia (2026)
An honest comparison of five apps on the two things that actually catch solo workers: what one person really pays, and whether NDIS invoicing is on the entry plan. Prices verified July 2026.
Read the comparison →How to write NDIS shift notes (with examples)
What a good shift note includes, a simple structure you can reuse, before and after examples, and the common mistakes that make notes weak. Written for sole traders under the Code of Conduct.
Read the guide →